AI Agreement

This Agreement governs the interaction between the user and the artificial intelligence systems integrated into the Somia ecosystem, including applications, devices, Somia Within certified integrations and any digital experience that uses Somia's AI engines or those of our technology partners.

For Somia Bloom services, this Agreement applies to experiences available at https://bloom.somia.io.

By using Somia, you confirm that you understand and accept this AI User Agreement.

1. Purpose of the AI system

Somia incorporates conversational artificial intelligence and generative analysis systems with the purpose of:

• providing non clinical emotional support
• generating natural voice or text interactions
• offering adapted sensory experiences
• synthesizing personal memories for personalization
• helping you regulate your emotional wellbeing preventively

Somia is not a medical or professional service, and its AI does not replace medical, psychological or emergency assistance.

2. Nature of AI generated responses

AI generated responses in Somia:

• may contain errors, incomplete interpretations or ambiguities
• are created in real time based on the AI model and the context you choose to provide
• do not constitute medical, psychological, legal, financial or professional advice of any kind
• must be understood as general emotional support, not as instruction or diagnosis

You are the final responsible party for your decisions and actions.

3. Interaction with artificial intelligence, not humans

When interacting with Somia:

• you are conversing solely with AI systems, not a human being
• the system may use proprietary models and models from technology partners
• responses are generated by algorithms and patterns, not human judgement

Somia does not assess your situation using clinical or professional criteria

4. Use of AI voice technology

Somia uses conversational voice AI technology provided by a specialized partner (for example, ElevenLabs). After this initial reference, we will refer simply to our voice partner.

When using voice features:

• your audio is processed in real time to generate the conversation
• the session may be transcribed to allow personalization, security and operational improvement of the system
• the system does not store permanent audio unless temporarily required by the partner's technical regulations for basic functioning
• we only use the transcription for essential purposes described in the Privacy Policy

Use of the microphone is always voluntary and can be deactivated at any time.

5. Memory system and personalization

Somia may generate "memories" based on brief parts of your conversations, used to provide a more human and contextual experience.

You control this system at all times:

• memory activates only if you choose to enable it
• you may choose which memory categories to use
• you may delete specific memories
• you may disable memory completely
• you may enable or disable cloud backup
• you may keep your memories solely on your device (local first architecture)

Personalization must never be interpreted as clinical analysis or diagnosis.

In the Somia Bloom pilot at the Universitat de València Science Park (https://pcuv.somia.io), memory is stored on our server and not on your device, it does not work by categories and it is only switched on if you allow us to remember your details. In “My area” you can see, correct, delete and add memories, switch memory off or forget everything. Details are in section 16 of the Privacy Policy.

6. Limitations of the AI system

Somia has inherent limitations that you accept when using the services:

AI may be mistaken or fail to understand your context

It may overlook important nuances

It may generate suggestions that are inappropriate for your situation

It cannot evaluate your mental health

It does not detect all signs of crisis

It does not guarantee continuous availability or error free operation

In line with our ethical philosophy, these limitations are communicated clearly, openly and transparently.

7. Emotional safety threshold and crisis detection

Somia includes automated language detection systems that may identify expressions suggesting extreme distress or emotional risk.

You should bear in mind that:

• the system may generate imperfect alerts (false positives or false negatives)
• these alerts do not replace professional intervention

Somia does not contact emergency services or third parties

• you remain fully responsible for seeking help in serious situations
• if you are in crisis, you must not use Somia; you should call emergency services or a professional

The detection system exists only to enhance general product safety, not to provide clinical protection.

8. User rights regarding AI

As a user, you have the right to:

• know that you are interacting with an AI
• understand the general purpose and limits of the AI
• request deletion of generated memories
• disable memory or specific memory categories
• review and delete personal data processed by the AI
• object to uses of your data that go beyond what is necessary for the service
• receive clear explanations of how Somia works conceptually (reasonable transparency)
• obtain human review of decisions you believe significantly affect you

These rights are exercised in accordance with the Privacy Policy.

9. Responsibility for AI use

By using Somia, you agree that:

• you are responsible for your personal decisions
• you will not base critical decisions on the information provided by Somia
• you will not use Somia to replace medical diagnoses or treatments
• you will not rely on Somia in crisis or high risk situations
• you will not use Somia for illegal or harmful purposes
• you will not use the system to train external models without permission

Yeshcube will not be responsible for:

• damages resulting from improper use of the AI
• incorrect interpretations of the responses
• actions taken without professional judgement
• failures of the voice provider or our technology partners
• technical limitations, service outages or system errors
• lack of crisis detection

10. Specific prohibitions

It is forbidden to:

• use Somia for medical diagnoses, clinical assessment or health decision making
• use AI to infringe the rights of third parties
• attempt to manipulate, extract, decompile or replicate AI models
• use generated content to train external systems without authorization
• use Somia in high risk activities, emergencies or contexts requiring professional human supervision

11. Relationship with the Privacy Policy and Terms of Service

This Agreement is complemented by:

• the Privacy Policy (processing of personal data)
• the Terms of Service (contractual relationship and use of the Somia ecosystem)

In case of conflict, the Terms of Service prevail over this Agreement with regard to the general operation of the service, and the Privacy Policy prevails regarding data protection matters.

12. Modification of the AI User Agreement

We may update this Agreement to:

• comply with regulatory changes
• incorporate new AI functionalities
• reinforce system transparency
• improve ethical safeguards
• clarify acceptable use practices

If the changes are substantial, we will inform you with reasonable notice so that you can decide whether you wish to continue using Somia.

13. Contact

For questions regarding this AI User Agreement:

Yeshcube Tech, S. L.

C. de la Travesía, SN

46024 Valencia, Spain

General email: hello@yeshcube.com

Legal email: legal@yeshcube.com